Empower your users. Reduce support. Deliver real onboarding clarity.
I help software teams simplify complex products through training videos, onboarding labs, and clear documentation.
Customer Enablement Services
🎥 Screencast Videos
Onboarding, tutorials, and feature walkthroughs (Screenflow, Camtasia for Mac or Windows)
🧪 Hands-On Labs
Custom training exercises for APIs, SCADA tools, or internal software
📄 Documentation
Step-by-step guides and quick starts that reduce support tickets
What Makes This Different
- I speak both dev and customer
- Experience in SCADA, Utilities, SaaS
- Clarity-focused without oversimplifying
Ready to make onboarding easier—for your team and your customers?
Make technology work for your clients, not against them.
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Contact Info
📧 Don@OutsmartYourTechnology.com
📞 919.972.8636
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